Shipping policy
Shipping Policy
Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays). You will receive an email confirmation with tracking information as soon as your order has shipped.
Please note: During peak seasons or high order volume, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
-
Standard Shipping: 5–10 business days
-
Expedited Shipping: 3–5 business days (additional cost)
Shipping Locations
We currently ship within the United States only. We do not offer international shipping at this time.
Order Tracking
Once your order ships, you will receive an email with a tracking number and link to track your package in real time.
Delays & Exceptions
We are not responsible for delays caused by carriers, weather events, natural disasters, or incorrect/incomplete shipping information provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at rebellighthouse@gmail.com within 7 days of delivery. We will assist in resolving the issue with the carrier.
Address Changes or Errors
Please ensure your shipping address is correct before submitting your order. Changes cannot be guaranteed once an order is placed.
Questions?
For any shipping-related inquiries, contact us at rebellighthouse@gmail.com
